Building e-Learnings in Articulate Rise 360
While Articulate Rise 360 has always excelled at rapid, responsive authoring, its native block palette historically meant courses could look and feel uniform. Rise has always had a custom code block, but most instructional designers (including me) don’t know how to code. Pairing these blocks with Claude, instructional designers are no longer constrained by out-of-the-box UI widgets or forced into complex Storyline embeds. We can now give learners a boutique web experience while keeping turnarounds fast and agile. Scroll down to see an example of an interactive HTML activity from one of my courses, plus a few more examples of more traditional Rise blocks.
This course for front-line representatives included a linked job-aid.
GIFs aren’t just for cats; I make them for eLearnings too! When I want a quick animation to auto-play, I use GIFs in image blocks. Using short GIFs means there’s no need to ask the learner to click a Play button, and I can show animated content right away. Here’s how this one looked embedded into a course.
It’s helpful to use interactive elements and multimedia, like this labeled graphic with hotspots for interaction I used to train our front-line associates on a website element.
This course about basic marketing and communications techniques helped our front-line representatives understand how—and why—our company used targeted messages in customer communications. Before examining our financial messaging, I started with the broad strokes of communications and more general concepts.
Checkbox lists don't always have to trigger an action. I sometimes require learners to complete checkbox lists before moving on (using the Continue button plus Complete Block Directly Above), but in this case, checking the boxes was purely interactive and did not trigger an action.
These excerpts are from courses for new managers. One focused on specific management styles like embracing failure, finding (and using) the communication styles your direct reports prefer, and focusing on strengths rather than weaknesses. I researched proven techniques for turning failure into learning opportunities, communication styles, and studies about focusing on strengths.
The other reinforced the company’s hiring processes; I peppered knowledge check questions throughout the course before the assessment to keep the learner engaged.
Excerpts from my course for sales and customer service employees, most of whom were unfamiliar with the prototyping tool InVision. We needed to quickly help them navigate around our InVision prototype while our website was in development.
Scenarios allow learners to practice the what they’re learning right away. Below, I used an interaction to prompt service representatives with common customer questions. This eLearning was followed by a live workshop where representatives answered mock customer questions to reinforce their knowledge and confidence before being deployed into our call center.
